Privacy Policy

1. Principles of Personal Information Protection

We recognize the importance of protecting personal information. All information about our customers, vendors, suppliers and staff will be handled in accordance with “Act on the Protection of Personal Information”.

2. Definition of Personal Information

Personal information refers to personally identifiable information such as name, birth date, gender, phone number, email address, occupation, workplace, etc.

3. Collection and Usage of personal information

We collect and use your personal information for the following purposes: 

・To manage the delivery of your order
・To provide you with news about our products, services and events
・To collect data that will help secure the quality of our service and improve it
・To communicate with you and to resolve any issue or concern you may have

By providing personal information to us, you acknowledge that you give consent to us using your information.

4. Sharing information with third parties

We will never provide or disclose your personal information to third parties without your agreement beforehand unless there is a legal reason. Nevertheless, to ensure the quality of our service, some of your information may be shared with third parties.

5. Management of personal information

We will protect personal information from unauthorized access or disclosure, loss, destruction or modification through appropriate administrative procedures, employee training and security measures.
Also, to ensure the quality of our service, we may share your personal information with third parties; in which case we will make sure they handle your information discreetly.

6. Inquiries, changes or removal of personal information

You have the right to make inquiries, changes or request removal of your personal information.

7. About Cookies

Our website uses cookies to provide you with the best experience.
You can switch cookies off by adjusting your browser settings; however, doing so will likely limit the functionality of our website.

8. About Security

All information you provide is encrypted by SSL before being sent to us. The sophisticated encryption process ensures the security of your information.

9. Privacy Policy Updates

We reserve the right to amend the Privacy Policy periodically without notifying you; the changes will be effective once being displayed on our website.

10. Consultation regarding Personal Information

For any queries about personal information protection please contact us using the information below.
You might be asked to provide some documents or answer some questions depending on your queries.

Person in charge: Executive Managing Director TSUJI Yoshikazu
TEL: 0157-52-3170
FAX: 0157-52-3388
Email address: privacy@okecraft.shop